Wizzy uses a queue mechanism to keep the data in sync between the store and Wizzy’s server. There is a page from where you can check the status of Queue items as well as manage the queue items.
You can navigate to this page from Stores > Wizzy Search > Queue Processors Status
On this page you will see the list of queue items with their latest status. Each queue item can have one of the following statues.
- In Queue
- In Progress
As soon as the item is added in the queue it’s status is set as In Queue which moves to In Progress once Wizzy module starts processing the item.
It moves to the completed state if the queue item got processed successfully otherwise it will be added back in the queue incrementing the tries count. You can check the queue item’s data by clicking on View on any of them. We display the data to be processed and the errors occurred if any.
There are three buttons on the top of the page, details of each is as written below.
This will cancel all the In progress and In Queue Items.
Clear Entities Sync
This will reset the sync status of all the products and pages. This is required when you want to do fresh sync.
This will delete all the items from the queue which are either cancelled or completed. This helps to reduce the list of items in the queue for better navigation and debugging.
Clear Queue and Clear Entities Sync are used together when you want to do fresh sync or the sync indexer has been stuck due to some error and you want to resync everything.